Striving for customer service excellence
In response to client requests, Ainslie and Sarah Allen established Appliance Tagging Services (ATS) in 2002 as a division of their highly successful Victorian based award winning specialist electrical contracting company.
ATS soon became noted for their exceptional and professional customer service and quality of testing, and the client base expanded quickly.
Continually driven to provide their clients with exceptional service regardless of location, Sarah and Ainslie franchised the business in 2006. You can learn more about Sarah’s journey in the book Extraordinary Women in Franchising.
ATS clients Australia wide now have the benefit of local test and tag service providers, along with the experience, capability, reporting capabilities and professionalism ATS’s clients have come to know and expect.
ATS’s unique business model combines personal local technical service provided by our network of franchise operators, with our professional team in the ATS support office handling all scheduling, data management and invoicing.
ATS are proud members of the National Electrical Safety Testing Association (NESTA) and the Franchise Council of Australia (FCA).
Our people
Ainslie Allen
Managing Director
Ainslie is the Managing Director of ATS. Ainslie started operating his own business as an electrical contractor in 1988, and has a wealth of experience in appliance tagging, as well as general electrical systems. Ainslie is also a member of the standards review committee for AS/NZS 3760.
Sarah Allen
General Manager
Sarah Allen is the co-founder and General Manager of ATS, as well as the secretary of the National Electrical Safety Testing Association (NESTA). Overseeing franchise operation and working closely with its national client base, Sarah is an active spokeswoman for the importance of Safety in the Australian workplace.
Chris Longley
Franchise Operations Manager
Chris Longley is the Franchise Operations Manager at ATS, and has more than 15 years’ experience in franchising. Starting in sales, Chris has gained elevated skills in management, business development, financial management, operations, training, mentoring and leading teams.
What our clients say…
Who we work with
Specialist expertise
ATS are experts in the field of electrical test and tag. We guarantee the professionalism and integrity of our dedicated team of technicians to ensure you receive the best possible service. The ATS support team handles all scheduling, data management and invoicing to ensure you receive personal service and a seamless workflow.
Our complete range of services are available Australia Wide in both Metro and Regional areas.
Our Melbourne based support office houses the following essential business functions
- Service and Operations Team
- Finance Team
- Administration Team
- Sales and Account Management Team
- Franchise Support Team
- Technical Support Team
- IT and Systems Integration Team
This unique approach to service delivery ensures our clients receive a professional and personal service every time, along with all the benefits you have come to expect from a national service provider.
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